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PAYROLL FREQUENTLY ASKED QUESTIONS Q: When is payday? A: SIS processes consultant payroll on a weekly cycle. The SIS workweek begins on Monday and ends on Sunday. Complete one time sheet for each week. Upon receipt of client approval submit to SIS for processing according to the schedule. If the time sheet is not received by the due date and time, payment will be delayed another week. Q: When is my time sheet due? A: A year 2000 schedule is available and it is also included in your sign up packet. If unsure of the due date contact your SIS account representative or payroll department. Remember to submit one approved time sheet at the end of each week as soon as possible. Q: What if I can’t get a manager signature on my time sheet? A: If you know the client manager will not be available for signature, contact your SIS account representative as soon as possible. Often an alternate can be assigned for approval or a fax or Email approval can be obtained. Q: It is important to remember that compensation can not be processed without client approval. Q: Why didn’t I receive my paycheck? A: Several situations can cause delay or non-receipt of compensation.
Your check will be mailed directly from our payroll service provider. Please allow five working days for United States Postal service delivery. Contact the payroll department to place a stop payment. A manual check will be issued for replacement. Direct deposit is not available for replacement checks. Q: Why can payment be delayed if the hours are incorrect? Q: Why can’t SIS staff change the time sheet? A: The time sheet is a legal document. The client is authorizing SIS to pay you and bill them the hours approved on the time sheet. SIS. personnel are not authorized to alter the document. The client must first authorize changes and/or corrections. Obtaining this authorization may result in delays. Q: What if there is an error on my paycheck? A: Contact the SIS payroll department. The staff will review your records and make necessary adjustments. If the payroll personnel are not available, leave a detailed voice mail message. Include a phone number where you can be reached during business hours. Q: Why hasn’t my bank received my Direct Deposit? A: Banks require a 10-day pre-notification period, so direct deposit takes two payroll cycles to become effective after you’ve submitted your direct deposit authorization. The receiving bank has not updated daily ACH deposit. Contact the ACH Department of your bank.The Federal Reserve Bank allows for 48 hours to transfer funds to receiving banks. In some instances the 48-hour rule applies. Funds will be deposited the next business day. SIS does not have an option to expedite fund transfer after the initial payroll transmission. Q: How do I change my tax filing status? A: Complete a new Form W4 and submit to the payroll department. Q: How do I change my name? A: Notify your SIS account representative AND complete a new Form W4. If changing your name is due to a change in marital status, review Form W4 and check off the marital box that applies. This is a good time to update withholding status. Send the Form W4 to the San Francisco office. Forms are available at all SIS locations. Contact the Social Security Administration and apply for a new card. Q: Why haven’t 401(K) contributions been deducted? A: 401(K) contributions are subject to an annual limit regulated by the IRS. When the annual limit is met, deductions are automatically discontinued. The year 2000 annual limit is $10,500. Review the year to date (YTD) pre-tax contribution on the paycheck stub. Q: Can I have my paycheck deposited to more than one account? A: Yes, a specified amount can be deposited to a second checking or savings account. Complete a new direct deposit authorization form and submit to the payroll department. Forms are available at all SIS locations. Q: Why are the hours worked the last days of December not included on the year end tax statement Form W2? A: Hours worked during the last days of December are PAID the next tax year in January. Compensation and taxes are reported to the State Franchise Tax Board and Internal Revenue Service as first quarter earnings (year of the funds transfer or date of check). Q; Does Direct Deposit stay in effect with each new contract? A: A new direct deposit form is not required for each new contract or after a lapse in employment. The direct deposit remains active until you cancel it. Upon return of employment the pre-note status is waived and the first paycheck is direct deposit (EFT). If inactive for more than six months or have changed banks, complete a new direct deposit authorization form. |
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Telephone
800-244-4990 Email info@sisinc.com Copyright © 2000 Systems Integrations Solutions, Inc. |
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