5 hours

none

To introduce the learner to the fundamental principles of management

After this course the student should be able to:
1. define management
2. outline the range of profit-seeking and not-for-profit organizations in which management is crucial
3. outline the planning process
4. describe the kinds of organizational goals by level, area, and time frame
5. identify who has responsibility for setting goals
6. define organizing and organization structure
7. list the basic building blocks managers can use in constructing an organization
8. define job design and job specialization
9. discuss alternatives to job specialization
10. define motivation and describe its importance in the workplace
11. outline historical and contemporary perspectives on organization
12. define and discuss reward systems
13. identify four levels of control within an organization
14. describe the characteristics of effective control

4 hours

A basic understanding of the management function

To provide the learner with an overview of the management process

After this course the student should be able to:
1. define management
2. outline the basic functions of management
3. identify different areas of management
4. define and give examples of interpersonal, informational, and decisional roles of managers
5. identify basic managerial skills
6. define the classical management perspective
7. describe the development of administrative management
8. define the aims and methods of the behavioral perspective
9. define the quantitative perspective
10. describe how the classical, behavioral, and quantitative perspectives can be integrated
11. describe the Type Z model

5 hours

A basic understanding of the management function

To explain the nature and importance of environments to organizations and their managers

After this course the student should be able to:
1. define environment and explain why it is important in the business world
2. discuss the theories of Thompson and Porter
3. describe ways organizations adapt to their environments
4. discuss corporate culture
5. define ethics and how they are formed
6. discuss the far-reaching implications of social responsibility
7. identify levels of international business activity
8. describe how national economies are categorized
9. describe environmental challenges to international management

4 hours

A basic understanding of the management function

To define the basics of planning and how to manage the planning process

After this course the student should be able to:
1. discuss the environmental context of planning
2. discuss the purpose of organizational goals
3. describe how multiple goals are managed
4. define the three main types of organizational plan
5. explain how tactical plans are developed and implemented
6. define the two main types of operational plan
7. identify the barriers to effective goal setting
8. describe "management by objectives" (MBO)
9. define strategy and identify its components
10. identify the levels at which strategies are developed

4 hours

A basic understanding of the management function

To define business- and corporate-level strategies and to discuss decision-making models

After this course the student should be able to:
1. name and explain Porter's three business strategies
2. define Miles and Snow's four business strategies
3. define the product life cycle
4. devise strategies appropriate to a product's life-cycle stage
5. define and discuss single-product strategy
6. define related and unrelated diversification
7. discuss the pros and cons of diversification
8. define decision making
9. distinguish between programmed and non- programmed decisions
10. explain the classical decision model
11. define the rational and prescriptive models
12. define the administrative model

5 hours

A basic understanding of the management function

To introduce the learner to the organizing process and to organization change

After this course the student should be able to:
1. group jobs, using the accepted bases
2. define job design
3. explain how job specialization evolved
4. define departmentalization
5. distinguish between tall and flat structures
6. describe how authority is delegated
7. define and discuss interdependence
8. discuss organizational design
9. discuss the relationship between organizational design and strategy
10. discuss organizational change
11. define reengineering and explain why it is needed

2 hours

A basic understanding of the management function

To provide the learner with an overview of the management of human resources

After this course the student should be able to:
1. define human resources (HR) and human resource management (HRM)
2. describe the environmental context of HRM
3. explain the strategic and social importance of HRM
4. describe the legal and legislative aspect of HRM
5. discuss affirmative action and passive non-discrimination
6. explain how organizations attract human resources
7. distinguish between training and development
8. discuss methods of employee appraisal
9. describe how organizations maintain human resources

2 hours

A basic understanding of the management function

To provide the learner with a basic understanding of workforce diversity and its implications

After this course the student should be able to:
1. discuss the nature of workforce diversity
2. define and discuss the "glass ceiling" concept
3. describe the changing ethnic profile of today's workplace
4. explore the international aspect of organizational diversity
5. explain the link between diversity and competitive advantage
6. explain how diversity can lead to conflict
7. list the strategies for dealing with diversity
8. discuss organizational approaches to diversity management

4 hours

A basic understanding of the management function

To provide students with an overview of individual behavior, motivation, and leadership characteristics in organizations

After this course the student should be able to:
1. describe the individual's psychological contract with the organization
2. discuss the factors affecting workplace behavior
3. outline the causes and effects of stress
4. define organizational citizenship
5. give the different perspectives on motivation
6. discuss organizational reward systems
7. outline other popular motivational strategies
8. distinguish between leadership and management
9. describe the relationship between power and leadership
10. describe the behavioral approach to leadership theory
11. outline situational approaches to leadership

4 hours

A basic understanding of the management function

To provide students with an overview of communication and teamwork in organizations

After this course the student should be able to:
1. recognize effective communication
2. discuss written versus oral communication
3. outline the four forms of organizational communication
4. discuss informal communication
5. outline the barriers to communication
6. describe ways to improve organizational communication
7. emphasize the importance of groups within organizations
8. describe the stages of group and team development
9. discuss cohesiveness
10. discuss informal leadership
11. describe the relationship between conflict and performance

4 hours

A basic understanding of the management function

To provide students with an overview of the controlling process

After this course the student should be able to:
1. describe the four functions of control
2. define control standard
3. discuss how managers can overcome resistance to control
4. explain how budgets provide control
5. identify other tools of financial control
6. describe how strategy and control can be integrated
7. explain how managers use information to control
8. discuss the basic kinds of information systems
9. discuss how information systems affect an organisation's structure
10. define total quality management (TQM)
11. review TQM tools and techniques
12. define productivity
13. review productivity trends