GETTING STARTED
Installing the Plugin (One Time Only)
Before you can take any SmartForce courses, you must install some files (a plugin) on your hard drive. You only have to do this once. BEFORE YOU BEGIN!
Because your browser must be closed during the installation of the plugin, print these instructions before you begin that process. You will need to refer to them during the installation
Minimum Requirements
- Windows 95, 98, or NT
- 32 MB of RAM
- VGA display (256 colors recommended)
- 10-20 MB of free hard disk space
For information on using the SmartForce courses on a Macintosh, see the
SIS frequently asked questions page.
Installation is a two-step process:
After being approved to use the SIS SmartForce course, and after you first log in, you must download the following file (dyncli32.exe) from the SmartForce Web server to your hard drive. (The file's size is 4.61 MB.) After, all you have to do is double-click that file to install it on your computer.
- Click below to download the plugin.
Download Windows 95/98/NT plugin (dyncli32.exe)
- Select your desktop as the destination for the file.
- After downloading the plugin, close your browser and go to the desktop.
- Double-click on the plugin installation file (dyncli32.exe).
(To find the file, click on Start, Find, and then Files or Folders. Type dyncli32.exe and press Find Now.)
Always accept the default settings during the installation.
- After the installation is completed, delete the plugin installation file from your desktop.
- Drag dyncli32.exe to the Recycle Bin.
- Right-click on the Recycle Bin.
- From the pop-up menu, select Empty Recycle Bin.
Logging In (First Time Users)
If you are registering for the first time, please use the following log on information:
Email: sis@selfreg
Password: sis
CONTACT information is required.
MAILING information is optional.
"Confirm Profile" message will appear.
Press SAVE again to confirm, or Go Back to edit any information.
You will be notified of your approval within 1 Business Day.

Accessing Course Information
- Restart your browser
- Go to www.sisinc.com/job_central
- Select Learning Central
- Select Course List
To bookmark the SIS Learning Center site, select Add Bookmark from your browser's Bookmarks menu.
- Select the Course you would like information on.
You may want to bookmark this specific page to serve as a shortcut for future access to the list of courses.
At the course description page, you will see information about the learning objectives, content, prerequisites, duration, and intended audience
Accessing a Course in LivePlay Mode
There are two ways to take ("play") a course:
- In LIVEPLAY mode, you remain connected to the SmartForce Web server and access courses "live" via your browser.
- In DOWNLOAD mode, you download a course and run it without being connected to the SmartForce Web server.
Connecting for Liveplay
- Login into the SIS Learning Center via the login page, (enter your username & password).
- From your SmartForce Home Page, click the My SmartCourses button on the right side of the screen.
- Select from the menu at the left, either Curricula, Certification, Business Skills, Careers, All My SmartCourses or select from your Learning Path's.
- From the list of courses, select the course you want to begin.
- Select Live Play from the menu at the bottom of the screen.
Accessing a Course in Download Mode
Downloading a Course
- Login into the SIS Learning Center via the login page, (enter your username & password).
- From your SmartForce Home Page, click the My SmartCourses button on the right side of the screen.
- Select from the menu at the left, either Curricula, Certification, Business Skills, Careers, All My SmartCourses or select from your Learning Path's.
- From the list of courses, select the course you want to begin.
- Select Download from the menu at the bottom of the screen.
- When the window opens, click the Download button to begin the download to your PC.
Please note: Course are 6MB or larger and will require long download times via normal modem access.
- Close your browser, and go to your desktop.
- Double-click on the Course you downloaded to install the course. Accept the default settings.
Taking a Downloaded Course
At your desktop, select Start, Programs, CBT Systems Training, and then the Course.
When the downloaded course prompts you for your Student ID, your Student ID = User Name (your Email address), and the Password is your SmartForce login Password.
Removing a Course from Your Hard Drive
Navigating within a Course
If you know something about a course's subject matter, or if you are not sure you should be taking the course, start by taking the Test (as a "pre-test"). Select Test on the Course Map screen, the first screen in the course.
This can be used as a pre-test. After you complete the test, on the Course Map you will see a red check mark next to those units of study for which you scored 70% or higher. You can go through those units anyway, but the check mark indicates that you might choose to skip them.
To return to the Course Map screen once you have started a lesson, click the Navigate button on the right side of the screen. On some screens, the control buttons are in the CBT Controls box. Click the down arrow to expand the CBT Controls box to see all the buttons, if necessary.)
There is a Help button on the right side of the lessons screens (or in the CTB Controls box, if it is present). This online Help covers topics such as navigating within courses, types of questions, taking the test, and tracking your progress. It does not cover the setup proceedure.
CBT bookmarks your place when you leave a course. On subsequent logins, select Bookmark at the Course Map screen, and you'll go immediately to the top of the page at which you were working.