Client

Major US Bank

Service

Business Analysis – Web Application Improvement

The Project

The customer strategies group, within the wholesale banking unit of a major US bank has developed and maintains a web application to promote and plan cross-selling activities. This internal facing application covers a wide range of banking services and products marketed to wholesale banking customers.

This project focuses on gathering additional business requirements to make the application more effective and give it wider applicability.

Solution

SIS developed procedures and documentation standards to formalize actionable business requirements and technical design specifications.

Results

This process allowed the business proponents to see how their requirements would be implemented, and allowed for a formal sign-off. It also provided common communication to help the developers to understand expectations, and the business to see how their expectations would be manifested.

<< Back to Additional Stories Index